Privacy Policy

At Select Proposal (www.selectproposal.com), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our matrimonial matchmaking platform, our mobile app, and related services.

1. What We Collect

We may collect the following information when you register or use our Service:

• Your name, email address, and phone number
• Personal details such as age, gender, religion, sect, caste, education, and profession
• Family background, lifestyle preferences, and physical attributes (height, etc.)
• Photographs and biodata
• Payment information (processed securely via Stripe — we do not store your card details)
• Device information, IP address, and browser type for security and analytics
• Information you provide through our contact form, WhatsApp, or email communications

2. How We Use Your Information

• Create and manage your matrimonial profile
• Match you with potential partners based on your preferences
• Display your profile to other registered and verified users
• Process payments and manage your subscription
• Send you notifications, updates, and plan expiry reminders
• Improve our services, website performance, and user experience
• Detect and prevent fraud, abuse, and violations of our Terms
• Comply with legal and regulatory obligations

3. Data Protection

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encrypted connections for all data transmission
• Secure cloud hosting with access controls
• Payment processing through PCI-compliant Stripe — we never store your credit card details on our servers
• Regular security reviews and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Other registered users: Your profile information (as per your privacy settings) is visible to other verified members of Select Proposal.
• Service providers: Trusted third parties who help us operate the platform (e.g. Stripe for payments, Vercel for hosting, email providers for notifications).
• Legal authorities: When required by law, court order, or to protect our rights and the safety of our users.

5. Cookies & Analytics

We may use cookies and similar technologies to keep you logged in, remember your preferences, understand how users interact with our website, and improve site performance. You can control or disable cookies through your browser settings; disabling cookies may affect some features of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 7 business days, except where we are required to retain certain information for legal, regulatory, or fraud prevention purposes.

7. Your Rights & Account Deletion

You have the right to:

• Access the personal information we hold about you
• Update or correct inaccurate information through your profile settings
• Request deletion of your account and associated data
• Opt out of marketing communications
• Withdraw consent for data processing (where applicable)

To request deletion of your account and data, email info@selectproposal.com from your registered email address, or message us on WhatsApp at +92 314 344 3051. We action deletion requests within 7 business days.

8. Third-Party Links

Our website and app may contain links to third-party websites or services (e.g. WhatsApp, Instagram, Facebook). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children

Select Proposal is intended only for adults of legal marriageable age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we delete it and remove the account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes your acceptance of the updated policy.

11. Contact Us

• Email: info@selectproposal.com
• WhatsApp: +92 314 344 3051
• Contact form: selectproposal.com/contact
• Hours: Monday – Friday, 9:00 AM – 6:00 PM PKT